Shipping & Returns Info

When you order from us for delivery within North America, your order will ship from our distribution centre in Utah, USA.



  • USA / 7–10 working days
    • Midwest / Flat rate $12 USD
    • Northeast / Flat rate $20 USD
    • South / Flat rate $16 USD
    • West / Flat rate $12 USD
  • Hawaii / 3-4 weeks / Flat rate $50 USD
  • Canada / 6–10 working days / Weight-based shipping

You can see a full list of countries we do not ship to over on our FAQs page. 



If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days at your own cost.Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.


First, email the return details to including:

  • Order number
  • Products being returned
  • Return tracking details


Then send your return to:

Returns – The Better Packaging Co

5350 W Harold Gatty Drive Suite A

Salt Lake City,

UT 84116 800-815-7824




Where are we shipping to?

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